Shipping policy
SHIPPING POLICY
Mikko offers shipping to customers worldwide, subject to availability and shipping restrictions.
Order Processing
Orders are generally processed within 1–3 business days after the order is placed.
Processing times may be longer during holidays, sales, promotions or periods of unusually high order volume.
Delivery Times
Estimated delivery times may vary depending on the destination, shipping method and courier.
International orders may take approximately 7–21 business days after dispatch, depending on the destination.
These are estimates and are not guaranteed delivery dates.
Shipping Charges
Shipping charges are calculated and displayed at checkout where applicable.
Tracking
Where tracking is available, tracking information will be provided to the customer after the order has been dispatched.
Customs & Import Duties
For international orders, customs duties, import taxes, VAT or other charges may be imposed by the destination country. Unless otherwise stated, these charges are the responsibility of the customer.
Mikko is not responsible for delays caused by customs, local authorities, courier disruptions, weather or other circumstances outside our reasonable control.
Incorrect Address
Customers are responsible for providing an accurate shipping address. Mikko may not be responsible for orders delayed, returned or lost due to an incorrect or incomplete address provided by the customer.
Lost or Delayed Packages
If your order appears to be delayed or lost, please contact us at [YOUR EMAIL] with your order number. We will work with the relevant shipping provider to investigate the issue.
For shipping questions, contact:
Email: [YOUR EMAIL]